Privacy Policy

Last updated: September 5, 2025

Introduction

Myaccountant Technology Pty Ltd ("we", "us", "our") respects your data and is committed to keeping your personal and financial information safe, secure, and in your control. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy applies to all platforms operated by Myaccountant Technology Pty Ltd, including myaccountant.io, myaccountant.com.au, and myaccountantapp.com.au.

Owner and Data Controller

Myaccountant Technology Pty Ltd
Level 1, 43 Stewart Street, Richmond, Victoria, Australia 3121
Email: support@myaccountant.com.au

Data We Collect

Personal Data

We may collect the following personal information:

  • Email address
  • First and last name
  • Phone number
  • Address details (State, Province, ZIP/Postal code, City)
  • Usage Data

Usage Data

We automatically collect information such as your device's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Third-Party Social Media

You may register through Google, Facebook, Instagram, Twitter, or LinkedIn. We may collect associated account data including names, email addresses, and contact information.

How We Use Your Data

We use your personal information to:

  • Provide and maintain our Service, including monitoring usage
  • Manage your account and registration
  • Perform contractual obligations
  • Contact you regarding updates and service changes
  • Provide news and special offers (unless you opt out)
  • Manage your requests
  • Conduct data analysis and identify usage trends

Data Sharing

We may share your personal information with:

  • Service Providers: For monitoring, analysis, payment processing, and contact purposes
  • Business Partners: For product and service offerings
  • Affiliates: With requirements to honour this policy
  • Other Users: Information shared in public areas may be viewed by all users
  • Third Parties: With your explicit consent

Data Retention

We retain your personal data only for as long as is necessary for the purposes stated in this policy. We retain data to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is retained for shorter periods unless needed for security or functionality improvements.

Your Rights

You may:

  • Delete or request deletion of your personal data
  • Update, amend, or delete information through your account settings
  • Contact us for access, correction, or deletion requests

Data Security

The security of your personal data is important to us. We use commercially acceptable means to protect your data, but no method of transmission over the Internet or electronic storage is 100% secure.

Payment Processing

We use third-party payment processors. We do not store your payment card details. Our processors include:

  • Apple Store In-App Payments
  • Google Play In-App Payments
  • Stripe

GDPR Compliance

EU residents have additional rights including the right to access, correct, object to processing, request erasure, request data portability, and withdraw consent. Contact us at support@myaccountant.com.au to exercise these rights.

Children's Privacy

Our service does not address individuals under 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date. We will also notify you via email or a prominent notice in our Service prior to changes taking effect.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@myaccountant.com.au
Website: Contact page